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Case studies

KYC platformTelcoUtility metersEnergyF&B platformHospitality

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Delivering digital oriented products

We consult to build

We're passionate about customer experience, and about building digital products — B2B or B2C — that make life simpler. We work across all verticals, and our focus is RPA: finding repeatable enterprise challenges and solving them with technology that earns its place.

60+Years in the leadership team
4Continents of delivery
SOC2Enterprise-grade security
Food and beverage platform app screens shown on two mobile devices

How we work

Discovery, consulting, building — in that order

Every engagement starts by understanding the business challenge, not by picking a technology. That is what keeps the build small, fast, and worth paying for.

Step 01 · Discovery

Identify the challenge

A call, a workshop or a detailed deep dive to identify your business challenge — and the outcome we are actually being asked for.

Step 02 · Consult

Define the solution

We define the solution, the technology and the approach for the MVP or product: scoped, costed, and honest about the trade-offs.

Step 03 · Build

Ship something useful

Simple, useful digital solutions that enhance your customer experience, user interface and return on investment.

What we do

Push our buttons

We work across all verticals and focus on RPA — Repeatable Process Automation: finding repeatable enterprise challenges and solving them with effective technology solutions.

Our best work is consumer centric. We understand customer journeys, and we know how to leverage data and analytics to drive value for companies and brands.

Onboarding platform dashboard listing customer records and verification status

SaaS, fully managed & bespoke

Build specialists for both off-the-shelf and ground-up products.

Cloud native

Solutions architected for AWS, Azure and GCP.

Full digital ecosystem

Web, apps, mobile, e-commerce, strategy and design planned as one.

Global dev teams

Americas (Brazil), Europe (Ukraine & Dublin), Middle East (Dubai), Asia (India).

Integration specialists

Experienced with SAP, Salesforce and Oracle third-party integration.

Enterprise security

Enterprise-level security and encryption to SOC2 standards.

Selected work

Solutions already in the water

Onboarding platform dashboard listing customer records and verification status
Telco · KYC

Building a KYC platform for telcos

A fully automated onboarding bot for a telco: document capture, appointment scheduling and a satisfaction survey in a few clicks — with no call-centre involvement.

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Utility bot asking a customer to select their energy provider
Energy · Utility

Reading gas & electricity meters

Customers send their own meter readings from a mobile device — the reading is captured by OCR and saved back to the provider's database with a photo of the meter.

Read the case study
Food and beverage platform app screens on two mobile devices
Hospitality · F&B

Consulting, conceptualising & building

Working with private UK investors to define, design and build an F&B platform MVP for hotels and bars — discovery through to a four-month tech build.

Read the case study

Who's steering the ship?

Consultative thinkers, practical builders

The leadership team's experience comprises 60+ years across software sales, tech development, creative & marketing and corporate business planning. Our approach is both consultative and practical: we work with our clients to identify the business challenge, then translate it into a smart technology offering that either saves money or drives value.

Mobile product interface shown at an angle
60+Years combined

Software sales, development, creative and corporate planning.

4Continents

Delivery teams across the Americas, Europe, the Middle East and Asia.

RPAOur focus

Repeatable enterprise processes, automated end to end.

CXOur measure

Does it make the customer's life simpler? If not, we rebuild it.

Our high performance engine

ChatBuilder

ChatBuilder.com is our proprietary chatbot outreach engine. For some of our clients it sits at the heart of the solution we develop and build for them — with a focused, consumer-centric approach it drives meaningful conversations and actions with customers, employees and business stakeholders.

Got a challenge worth solving?

Tell us what's getting in the way. We'll come back with a view on the shape of the solution, the technology, and what a first release looks like.

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