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KYC platformTelcoUtility metersEnergyF&B platformHospitality

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Consulting, conceptualising & building

Working with private UK investors to develop an MVP that would cater to the food and beverage industry — hotels and bars.

HospitalityF&BInvestor-backed MVPUX & design toolkit

The brief

Private UK investors wanted to enter the food and beverage space with a product built for hotels and bars. What they had was a market opportunity and a hypothesis; what they needed was a defined product, a designed experience, and enough of a build to put in front of the market.

What we did

We managed a discovery phase to define the product's purpose, then worked across the full span of the concept:

  • product conceptualisation, from opportunity to defined scope;
  • customer and staff user journeys, mapped end to end;
  • a design toolkit for the platform's interface language;
  • a four-month technology build to deliver the MVP.
Food and beverage platform app screens on two mobile devices
The F&B platform: venue discovery, booking flow and conversational ordering.

The outcome

The investors came out of the engagement with a working MVP rather than a deck — a product they could demonstrate, test with venues, and take forward into funding and further development.

DiscoveryA defined product purpose and scope, agreed with the investors.
Design toolkitUser journeys and an interface language for the platform.
4 monthsFrom concept to a delivered MVP in a single tech build.
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